The Office of Telecommunications, established in 1981, regulated cable television
within the City. The next year, the City contracted with Warner Amex for a local
cable franchise. It later became the Office of Cable Regulation, and was part of the
Department of Administration. It administered the Warner agreement and operated the
City cable television studio (Channel 26). It also had responsibilities regarding
use of dedicated channels set up for purposes of community access and information,
and for long range planning, expansion and improvement of cable and
telecommunication services. Due to changes in state law, the City of Milwaukee no
longer regulates cable television or video programming services. Customers who are
having problems with their services now contact their cable providers.